Not all our watches are waterproof. Please check the product specifications and instruction manual for water resistance details.

Delivery times for our watches vary depending on the specific model you choose. To provide our customers with the most accurate information, we have included a delivery time indicator on each product page. This indicator will show you an estimated arrival date based on the particular watch you are interested in. Generally, delivery times range from 2 to 10 business days.

Yes, all our watches come with a 1-year warranty covering manufacturing defects. Please refer to our Warranty Policy for details on what is covered and excluded.

Orders are processed within 24 to 48 hours, depending on the order volume. Processing times do not include weekends or public holidays.

We offer a 30-day return policy. Items must be in their original condition, unused, and include the box and all accessories. Proof of purchase may be required. For returns, email us at support@northedgesa.shop.

You can reach us via email at support@northedgesa.shop. We’re here to assist you with any questions or concerns.

If you wish to cancel your order, contact us at support@northedgesa.shop as soon as possible. Once the order has been processed or shipped, cancellations may no longer be possible.

Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this tracking number to monitor your delivery status.

If you believe your watch has a defect covered under our warranty, email us at support@northedgesa.shop with your proof of purchase, a description of the issue, and any relevant photos. Our team will assist you with the warranty claim process.